Hours of Operation
- We are open: Friday, Saturday & Sunday: 5pm - 12 Midnight
- Closed All Holidays
- Urgent Care Prices Apply
Urgent Care is for emergencies that need immediate assistance but are of a nature that allow out-patient emergency treatment. We provide effective after-hours relief for common pet illnesses and injuries - just like an urgent care center for people but for pets! For life threatening emergencies, please go directly to BluePearl Pet Hospital (previously Clay/Duval Emergency Vet).
Note: During Urgent Care hours, we see patients on a walk-in basis. Animals that arrive with serious conditions are treated in order of urgency. Less serious cases such as respiratory infections, limping, minor cuts, ear infections, diarrhea, vomiting and patients with skin diseases are treated in order of arrival.
Urgent Care Pricing
- Urgent Exam Fee - $75
- Radiographs w/2 views - $187.50
- Comprehensive Health Profile - $150
We accept cash, all major credit cards except American Express, and Care Credit. We encourage you to apply for Care Credit and fill out the new patient form prior to your visit at Clay Humane. Payment is due at the time services are rendered. In the unlikely event that your pet is hospitalized or having surgery, a deposit determined by the estimated total will be required.
Benefits of Clay Humane Urgent Care
- Clay Humane Urgent Care service is experienced in treating minor emergencies and are designed to promptly treat minor medical conditions before they become life-threatening. Life-threatening emergencies should always go directly to the nearest emergency clinic.
- Wait time is reduced because the problems are non-life threatening.
- Urgent care cost less. Clay Humane is an excellent alternative for those non-life-threatening emergencies.
When Do You Need Urgent Care?
- Sudden lameness
- Ear Infections
- Severe skin disease
- Diarrhea and Vomiting
- Severe cough
- Painful urinary tract infections
- The male urinary obstructed-“blocked” cat
- Painful oral conditions
- Trauma of any type
- Eye injuries
- Cat and dog fights
- Ear Hematomas
- Back or neck pain
- Heat Stroke
- Broken and bleeding nails
Animal Poison Control
The ASPCA Animal Poison Control Center (APCC) is your best resource for any animal poison-related emergency, 24 hours a day, 365 days a year. If you think your pet may have ingested a potentially poisonous substance, call (888) 426-4435. A $65 consultation fee may be applied to your credit card.
For Life Threatening Emergencies
For life threatening emergencies or emergencies that need 24/7 care and specialist intervention, please go directly to:
BluePearl Pet Hospital (previously Clay/Duval Emergency Vet)
275 Corporate Way Ste 200
Orange Park, FL 32073
Urgent Care FAQ
What types of pets do we see?
We provide care for dogs and cats. Although we love all kinds of animals, we’re focusing our care on the two most common pets because it allows us to deliver the most efficient urgent care for the largest number of pet owners.
What are our Urgent Care hours?
We’re open 5pm-12 midnight on Friday, Saturday and Sunday. We are closed on all holidays.
Does Clay Humane Urgent Care accept appointments?
No. We see patients on a walk-in basis. We’re committed to providing prompt, effective relief for your pet.
How do we differ from traditional 24-hour emergency hospitals?
We fill the gap between primary care veterinarians and 24-hour emergency hospitals. We provide prompt, effective relief for cases that are not serious enough for an emergency hospital but are too pressing to wait for an appointment the next business day.
What type of cases does Clay Humane Urgent Care treat?
We provide immediate care for things like post-operative incisions, minor wounds, ear infections, mild vomiting and other ailments that are urgent but not life-threatening. Our experienced staff is trained to treat these conditions quickly, so your pet can go home with you at the end of the visit. We will tell you precisely when to follow up with your primary care veterinarian.
What if my pet requires hospitalization or advanced surgical care?
If your pet is diagnosed with a condition that requires hospitalization, surgery or advanced care, our team will discuss which options are right for you and your pet. These options may include, but are not limited to, transfer back to your primary care veterinarian on the next business day, immediate transfer to a 24-hour emergency hospital, palliative at-home care or humane euthanasia.
What forms of payment do we accept?
We accept cash, all major credit cards, and Care Credit. We encourage you to apply for Care Credit online at prior to your visit at Clay Humane. Payment is due at the time services are rendered. In the unlikely event that your estimate for veterinary services exceeds $250, a deposit in the amount of the exam fee may be requested prior to beginning treatment.